Privacy policy

At Zorii, we deeply value the trust you place in us and are committed to safeguarding your privacy. We are dedicated to handling the information you share with care and responsibility. This Privacy Policy outlines the type of information we collect, why and how we use it, and the choices available to you regarding your data.

Zorii complies with the IT Act 2000, IT Rules 2011, and other relevant laws that govern the collection, use, and processing of personal information. Our website, www.zorii.in, is owned and managed by Zorii Diamonds Private Limited, headquartered in Kolkata, West Bengal, India.

By accessing or using www.zorii.in, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not consent to these terms, we kindly request that you discontinue using our services. We encourage you to review our Privacy Policy regularly to stay informed about our data privacy practices.

Data Collection and Usage

We collect your email address and mobile number when you share them with us, such as during sign-up or checkout. This information is used to communicate offers, recommendations, and updates tailored to your interests, past orders, and browsing history.

We also use your personal information to:

Fulfill and manage the services you request.
Resolve issues and troubleshoot problems.
Process payments and collect dues.
Measure interest in our products and services.
Notify you about relevant online and offline promotions.
Customize and enhance your overall experience on our platform.

To continually improve our offerings, we collect and analyze demographic and user activity data on our website. For instance, we may track your IP address to deliver a more personalized platform experience, including content and recommendations tailored to your location.

Information Disclosure to Third-Party Services

We may share the following personally identifiable information with third-party services to improve our operations and deliver a seamless experience:

Information you provide, such as your name, email address, and mobile number.
Information collected during your use of our services, including device details, location data, and network carrier information.

We handle all personal data in accordance with applicable laws to ensure your privacy and security.

Data Security

We take the security of your personal data seriously and employ a combination of advanced security measures to safeguard it against unauthorized access, loss, destruction, or misuse. Our website employs stringent security measures to safeguard your information from loss, misuse, or unauthorized alteration. When you access or update your account information, we ensure a secure server is used to protect the data transmission. Once your details are stored with us, we follow strict security protocols and guidelines to prevent unauthorized access and maintain the confidentiality of your information.

Cookie Policy

Our website uses cookies and similar tracking technologies, such as web beacons, pixels, tags, and server logs, to enhance your browsing experience and gather insights about our service. These tools help make our website more user-friendly, enable specific functions, improve overall performance, analyze usage patterns, display tailored product recommendations, and support market research.

Cookies are small text files stored on your device that do not harm your computer or other devices. When you visit our website, our web server sends these cookies to your device, allowing us to recognize it on subsequent visits. This enables us to analyze how you interact with our website and refine its functionality to better meet your needs.

By using our website, you consent to the use of cookies to improve and personalize your experience.

Third-Party Website Links

Our website may include links to external websites that might be of interest to you. Please note that once you click on these links and leave our site, we have no control over the content or operations of these external websites. Consequently, we cannot ensure the protection or privacy of any information you provide while visiting such sites.

These third-party websites are not governed by this Privacy Policy. We encourage you to exercise caution and review the privacy policies of any external website you visit to understand how your information may be used or protected.

Email Advertising & Newsletter Subscription

As part of our services, we offer the option to subscribe to our newsletter. By subscribing, you consent to receive regular email updates from us, including newsletters, promotional content, and product information. Your personal data will be processed solely for these purposes in compliance with applicable IT laws and regulations.

You can unsubscribe at any time by contacting customer support or by using the unsubscribe link provided in each newsletter.

SMS and WhatsApp Messaging Services

If you consent to receive SMS or WhatsApp messages from Zorii, you will receive transactional updates regarding your order, along with notifications about new products and promotions. Standard SMS/MMS rates apply. Carriers are not responsible for any delays or delivery issues with these messages.

To stop receiving SMS or WhatsApp messages, simply email us with the word "STOP" at contact@zorii.in.

Access to and Correction of Your Information
You have the right to access the personal information we have collected about you and to request corrections for any inaccuracies. For assistance, please contact us at contact@zorii.in, and we will guide you through the process.

Fraudulent Transactions

Zorii reserves the right to recover the cost of goods, collection charges, and legal fees from individuals found to be using the site fraudulently. We may initiate legal action against such individuals for fraudulent activity or any unlawful actions that breach these Terms & Conditions.

All actions, disputes, and legal matters are subject to the jurisdiction of Kolkata (India).

Phishing Prevention

We take identity theft and phishing threats seriously. Protecting your personal information is our priority. We will never ask for your credit card details or national identification numbers through unsolicited or insecure emails or phone calls. Please be cautious of such communications and ensure that you are interacting with us through verified channels.

Withdrawal of Consent

You have the right to remove or delete the information and credentials you have provided on our website or platform. If you encounter any difficulties or wish to selectively remove certain information, feel free to contact us at contact@zorii.in.

For any questions or concerns regarding how we manage your personal information or about our privacy practices, please reach out to us at contact@zorii.in. We're here to assist with any privacy-related inquiries.

Governing Law and Jurisdiction

This website operates under the laws of India. Any disputes or matters related to this policy will be exclusively governed by the laws of India, and the courts in Kolkata, West Bengal, India will have sole jurisdiction over such matters.

WE RESERVE THE RIGHT TO UPDATE THIS POLICY AT ANY TIME. ANY CHANGES WILL BE APPLIED IMMEDIATELY ON THE WEBSITE. WE ENCOURAGE YOU TO REVIEW THIS POLICY PERIODICALLY TO STAY INFORMED ABOUT THE DETAILS OF OUR PRIVACY PROCESS AND PRACTICES.